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AI Co-Pilot for Zoho Desk

Our AI Co-Pilot transforms customer support by providing three powerful capabilities:

AI Chat for Your Website​

Empower visitors to resolve queries through real-time chat on your website:

  • AI Assistant responds using your existing content
  • Handles multiple questions step-by-step
  • Integrates seamlessly with your website
  • Reduces support wait times

Best For: Businesses looking to enhance customer engagement with instant support.

AI Expert Mode for Agents​

Support agents get intelligent assistance while handling inquiries:

  • Pulls accurate answers from knowledge base
  • Provides source verification for every response
  • Works across chat and phone channels
  • Improves answer accuracy and response times

Best For: Support teams needing reliable tools for faster, accurate responses.

Ticket Processing with Co-Pilot​

How It Works​

  • Instantly drafts responses for new tickets
  • Agents can edit or send as-is
  • Significantly reduces response time
  • Maintains response quality

Key Benefits​

  • Immediate response drafting
  • Flexible agent control
  • Faster ticket resolution
  • Consistent quality

Business Impact​

  • Decreased ticket backlog
  • Improved customer satisfaction
  • Reduced agent workload
  • Higher efficiency

Integration​

  • Seamless Zoho Desk integration
  • No workflow disruption
  • Easy agent adoption
  • Quick implementation

Demo​

See It In Action​

  1. Schedule a personalized demo
  2. Get a custom implementation plan
  3. Start transforming your support operations

Contact our team to see these capabilities in action and learn how they can enhance your customer support experience.